Customer Care & Support

Have a question about your order or fragrance recommendations? The Perfumed Court team is here to help. Reach out directly at support@theperfumedcourt.com or send us a message below.

Response Time & Hours

Our customer service team responds to inquiries Monday through Friday, 9:00 AM – 5:00 PM EST. Most emails are answered within 24 to 48 business hours.

Order Inquiries & Support

Please include your Order Number and the email address used at checkout when inquiring about existing shipments, sample order status, or tracking updates.

Frequently Asked Questions

Looking for immediate answers regarding sample sizes, authenticity, shipping times, or bottle leaks? Visit our Help Center & FAQ before submitting a request.

Fragrance Advice & Consultations

Need assistance locating a rare vintage formulation or selecting a custom sampler set? Let us know what scent notes or brands you enjoy, and our fragrance specialists will guide you.